Mark Lefcowitz, CMBB, PMP

 

20 North Pointe Drive, Fredericksburg, Virginia 22405 ▪ (540) 374-1551 ▪ mlefcowitz@mcl-email.com

 

QUALIFICATIONS SUMMARY

Project Management Professional experienced working in fast-paced environments, demanding strong organizational, technical, and interpersonal skills.  Trustworthy, ethical, and discreet, committed to superior customer service.  Detail-oriented and resourceful in completing projects; able to multi-task effectively; superior analytical and communication skills. Capabilities Include:

 

·         Program and Project Management

·         Operations Research/Systems Analysis

·         Process Improvement and Six Sigma

·         Organizational Change Management

·         Business, System, and Risk Analysis

 

PROFESSIONAL CERTIFICATIONS

·         Project Management Professional (PMP)

·         Certified Six Sigma Green Belt (CGB)

·         Certified Six Sigma Black Belt (CBB)

·         Certified Six Sigma Master Black Belt (CMBB)

 

SECURITY CLEARANCE

Secret; U.S. Citizen

 

TECHNICAL OVERVIEW

Longest Project: 29 months

Largest Database: 15 TB

Largest Team Managed: 5 teams (52 individuals + 2 vendors)

Largest Budget: $5.2 million

Largest # of Algorithms/Business Rules: 14,000

 

TECHNICAL PROFILE

Project Requirement and Knowledge Management: MS Project 98 -2003, Primavera P3, SureTrak, AnalystPro, Rational Suite, Rational Analyst Suite, Oracle Projects, BIS, Visio 1.x - 2003.

 

CASE and Modelers: Erwin/ERX 2.1 and 3.5, Rational Rose 1.0.7 and 2000, Oracle Designer 2000, WithClass 3.1, InfoModeler 3.1, Total Access Developer Suite.

 

Database and Reports: Oracle 7.x - 11 (TOAD VI, SQL-Programmer 2.5, SQL Navigator 3.1.e.1, Developer/2000, SQL, SQL*PLUS, PL/SQL, Forms 4.5, and Reports 2.5), MS SQL Server 7.0 - 2000, MS BizTalk, MS Access 2.x - 2003, RPTwin v1.0, R&R Report Writer V6.0 & V8.0.

 

Statistical Packages: MegaStat, NCSS-PASS 4.10, Minitab 14 - 15, Instat 2.52.

 

Other: Word 6.0 - 2003, Excel 6.0 - 2003 (advanced macro development), Publisher, PowerPoint 6.0- 2003.

 

EXPERIENCE HIGHLIGHTS

Program and Project Management

·         Hands-on, delegation of tasks leadership style.

·         Strong ability in communicating decision choice options to the client.

·         Experience in operations, advanced analysis techniques, software engineering methodologies and management approaches.

·         Expert in estimation of level of effort and requirements/business rules collection processes.

·         Proficient scheduling of work breakdown structure (WBS) and tracking of cost, schedule and performance metrics.

·         Risk Management: created and implemented risk management plans; risk identification; risk mitigation; baseline risk assessments; risk exposure guidance and prioritization; risk budgeting guidance; risk dependencies; and aligning risk management process improvement goals with business objectives.

·         Independently produced full-life-cycle technical products and deliverables, maintained responsibility for project and task management, and have directed staff activities at all levels.

 

Operations Research/Systems Analysis

·         Experience in operations, advanced analysis techniques and management approaches. 

·         Experienced in a variety of statistical packages and statistical analysis, including:  Multivariate Regression, Regression Analysis, and Factor Analysis.

 

Six Sigma and Process Improvement

·         Knowledge of Six Sigma tools and methodology, including DMAIC (Define, Measure, Analyze, Improve, and Control), DFSS (Design for Six Sigma) and Process Mapping and Management.

·         Analyzed and reengineered a wide range of business processes, including most recently: Transportation, System Access; Administrative Services; Finance; Pharmacy; Primary Care; Public Health, Mental Health; Alcohol and Drug.

·         Expert in facilitated rapid development processes, senior JAD/JAR/RAD/JRP facilitator.

·         Proponent and practitioner of SPIN (Situation, Problem, Implication, Need-Payoff), XP (Extreme Programming) and XPR (Extreme Business Reengineering).

·         Participated in and have considerable experience in a variety of process models: Six Sigma, IEEE, CMM, CMMI, ISO and PMI. Familiar with and use both the Federal Enterprise Architecture (FEA) and the Zachman Framework as useful models for guiding change management strategy and processes.

 

Organizational Change Management

·         Proven communicator with strong verbal/interpersonal skills, analytical abilities, and experience in a broad spectrum of public contact, including: managerial, marketing, negotiations, public policy, public service, politics, public relations, and sales.

·         Possess a proven record of process and communication achievement.

·         Rely heavily upon a variety of facilitated and hybrid processes, as well as other consensus-building and active learning techniques, to achieve team building and stakeholder buy-in.

·         Former non-attorney member of the Pennsylvania Bar Association Committee on Alternative Dispute Resolution.

·         Past President of the Pittsburgh Chapter of the Society for Professionals in Dispute Resolution (SPIDR).

 

Business and System Risk Analysis

·         30 years experience in the analysis and collection of business requirements, gap analysis, and risk analysis.

·         Familiar with a variety of knowledge management and collaboration software, including Rational Suite, IntraSmart, Livelink, SureTrak, and AnalystPro.

 

PROFESSIONAL EXPERIENCE

MCL & Associates, Inc., Fredericksburg, VA, 2001 to Present

Projects in Chronological Order:

 

·         United States Army, Installation Management Command (IMCOM), Crystal City, VA

- Technology Program Manager, Army Continuing Education System (ACES) Program

- Operations Research/Systems Analysis (ORSA), Task Force/Year of Manpower (TF-YOM)

·         United States Army, Assistant Secretary of the Army for Manpower and Reserve Affairs (ASA(M&RA)) , Crystal City, VA

- Deputy Project Manager, OASA (M&RA) Geographically Dispersed Task Force (GDTF)

- Sr. Management Consultant, OASA (M&RA) Geographically Dispersed Task Force (GDTF)

·         Department of Defense, Defense Intelligence Agency, Bolling AFB, Washington, DC.

Consultant, Business Processing Re-engineering/Business Process Improvement (BPR/BPI) Initiative

·         Booz | Allen | Hamilton, Inc., Global Operations, McLean, VA

- Project Manager, Gemini Program, Storage Area Network (SAN) Replacement

- Project Manager, Gemini Program, Extranet Project

·         Pennsylvania Turnpike Commission, Harrisburg, PA

Evaluation Specialist, Enterprise Resource Planning (ERP) Selection Project

·         BEA Systems, Inc., Reston, VA

·         EVMS Analyst, Communication, Navigation Identification & Reconnaissance (CNIR), Future Combat Systems (FCS) Project

·         Thomas & Herbert Consulting LLC, Silver Spring, MD

Team Lead, HUD PIH, HOPE VI Data Collection, Quarterly Reporting and Program Support

·         Booz | Allen | Hamilton, Inc., Global Operations, McLean, VA

Sr. Systems Requirements Analyst/Coordinator, Corporate Systems, Systems Access Control Project

·         Pfizer Global Research & Development (PGRD), New London, CT

Sr. BPR Analyst, PGRD C&O (Contracts & Outsourcing) Contracts & Payments Project

·         Exeter Government Services, LLC, Rockville, MD

Sr. BPR Analyst, Federal Enterprise Architecture (FEA) framework project

·         Anthem Blue Cross/Blue Shield; Richmond, VA

Sr. Business Analyst, Benefit Structure Analysis Initiative

·         Sacramento County Department of Health and Human Services (DHHS); Sacramento, CA

Business Process Management (BPM) Manager, DHHS-BPM Project.

·         US Air Force Surgeon-General , Air Force Medical Operations Agency, Falls Church, VA

Customer Surrogate/Senior Business Analyst.

·         U.S. General Services Administration, Washington, DC

Project Manager, Federal Procurement Data System (FPDS) Analysis and Reports Project.

·         CIGNA Insurance, Hartford, CT and Manchester, NH:

Business Analyst, HIPAA 835 Transactions Remediation Project

·         Clinical Information Technology Office (CITPO), Falls Church, VA

Program Quality Improvement (QI) and Risk Management (RM) Team Leader

·         Department of the Army, Integrated Total Army Personnel Database (ITAPDB), Alexandria, VA 

Sr. Business Analyst

 

SAGE MANAGEMENT SYSTEMS, INC., Alexandria, VA          1997 to 2000

Projects in Chronological Order:

 

·         CAIS Internet, Washington, DC

Sr. Business Analyst

·         SmartSynch, Jackson, MS

Sr. Business Analyst

·         Marriott International, Inc., Bethesda, MD

Business Analyst, Oracle Developer

·         Government of the District of Columbia, Office Chief Technology Officer, Washington, DC

Business Analyst / Contingency Plan Analyst

·         Harvard Pilgrim Health Care, Boston, MA

Business Analyst

·         National Child Care Information Center (NCIC), Vienna, VA

Contract Analyst

·         Advanced Marine Enterprises, Inc., Arlington, VA

MS Access Developer/Business Analyst

·         Air Force Total Ownership Cost (AFTOC), Reston, VA

MS Access Developer/Business Analyst

·         Health Cost Consultants, Reston, VA

Business Analyst

·         Kaiser Permanente, Columbus, OH

MS Access Developer, Business Analyst

·         L. C. Raney & Associates, Washington, DC

MS Access Developer, Business Analyst

·         Keller & Heckman, LLP, Washington, DC

MS Access Developer, Business Analyst

·         EER Systems, Springfield, VA

MS Access Developer/Business Analyst

 

Electronic Data Systems, Inc. (EDS), Arlington, VA                 1997

MS Access Editor

 

Computer Information Technology, Inc. Vienna, VA 1996

Operations Manager

 

C.M. Associates, Alexandria, VA                   1995 to 1997

Business/Operations Manager

 

EDUCATION

·          MBA Degree Graduate Program, University of Mary Washington, College of Graduate & Professional Studies, Fredericksburg, Virginia; 2007 - 2008.

·          Graduate courses in International Affairs, University of Pittsburgh, Pittsburgh, Pennsylvania.

·          B.A., University of Pittsburgh, Pittsburgh, Pennsylvania, 1976.

MOST RECENT PUBLISHED ARTICLES

 

·          “How to Build an ORSA on a Shoestring, and Why it is Important”, A White Paper, MCL & Associates, Inc., April 2008.

·          “Improving the Business Process Model”, A White Paper, MCL & Associates, Inc., November 2007.

·          "TigerTeam: High-Speed, Low-Drag Process Improvement", A White Paper, MCL & Associates, Inc., October 2007.

·          "Results, Not Service: Optimizing Management and Information Consulting", A White Paper, MCL & Associates, Inc., September 2007.

·          "A Review of the Article, 'What Is Strategy', by Michael E. Porter", Journal of Business Process Improvement, May 2007 (#3).

·          “Implementing Six Sigma: Issues in Suboptimization”, U.S. Army Journal of Installation Management, Volume 2, Winter 2007.

·          "How to Fix IT Skill Shortages and Misalignments", TechRepublic, December, 2006

·          "Why Does Process Improvement Fail?", TechRepublic, October, 2006

·          "Use the U.S. Army's Approach to Continuity Planning", TechRepublic, September, 2006

 

PROFESSIONAL ORGANIZATIONS / WORKGROUPS

·         Member, Military Operations Research Society (MORS)

·         Member, Project Management Institute (PMI), DC Chapter and Central Virginia Chapter.

·         Member, American Society for Quality (ASQ).

·         Member, Software Process Improvement Network - Washington, D.C. Area.

·         Member, P-CMM Correspondence Group.

·         Member, International Quality Federation.

 

 


q       Work history prior to 1995 is not IT specific

q       More detailed resume available upon request

q       Letters of reference available upon request, after initial customer screening interview